Kindly read through the contents of this page carefully! By purchasing from us, you are acknowledging and agreeing to this timeline. We do our best to deliver the products sooner possible.
How much does shipping cost?
Shipping is free for all orders, worldwide! We work hard to offer FREE shipping for every order, (no minimums purchase required).
Do you ship internationally?
Yes, we sure do! We do not charge taxes on our products, however you will be responsible for any import duties or customs that your country may apply to your order. Items will be shipped from our warehouse from Asia or the USA.
How long does delivery take?
Below are the estimated delivery times and may vary due to various reasons such as weather conditions, shipping conditions & regulations, domestic delivery policies and delays etc.
Estimated delivery dates by region:
USA & Canada: 12-25 business days.
Australia, Spain, France, Germany, Netherlands: 7-25 business days.
Rest of world: 12-30 business days.
Processing time: most items will ship within 1-2 business days, but could take up to 5 days due to the high volume of orders we receive! Orders placed after Friday 6pm EST will be processed the following Monday.
Please double check all personal and postage details (phone number, correct email, door number, ...) when completing your order. We do not take responsibility for stolen or missing packages.
Can I track my order?
Absolutely! We include tracking information for every order. You will receive a tracking number with your shipping notification email, and you can track your order with provided link.
Please note that tracking information may not be available for a few days, so don't worry if you don't see anything right away! We recommend waiting 3-5 days before checking. If you do not see anything after 5 days please contact us at firstname.lastname@example.org
I ordered multiple items and only received one!
Since we source our products from different suppliers, you will most likely be receiving separate packages for each product. No worries, it is also on its way!
What payment methods do you accept?
At this time we accept all major credit cards through PayPal and 2Checkout.
How secure is my personal information?
We adhere to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely and handled under PCI-DSS regulations.